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The key decision that led to cruise passengers being abandoned by ship

A group of travellers, including two Australians, have been left stranded in Africa after their cruise ship allegedly refused to let them board the ship after a day trip. Eight passengers were among the many cruisers who disembarked the Norwegian Dawn at São Tomé and Príncipe, an island nation of 220,000 people off the west coast of Africa in the Gulf of Guinea, last Wednesday. The group of eight passengers took off on a private day tour, that reportedly wasn't organised through the cruise company. Things turned sour when the group were delayed on their day trip, with their tour operator allegedly connecting with the captain to tell the cruise the eight passengers would arrive later than their 3pm curfew. When the group arrived to the port, the ship was still anchored, but American couple Jill and Jay Campbell said the captain allegedly refused to let them on board. According to cruise ship lawyer Spencer Aonfeld, the group's big mistake was not booking the tour through the cruise company, as private tours come with a huge risk. Weighing into the drama on TikTok, Mr Aonfeld said, “Eight passengers were left behind when their cruise ship left them because they were delayed in an excursion apparently conducted without buying it directly through Norwegian." “These passengers include elderly passengers, one apparently a paraplegic, one has a heart condition, they don't have their medication, money, passports, cell phones and other things — they’re just left behind." “That unfortunately, according to Norwegian and me is, one of the consequences you pay when you buy your excursions from someone other than the cruise line." “Now they’re left there having to come up with the means to travel back to the next port or home and forfeit the remaining potion of their cruise. Imagine trying to do that in Africa without a passport, money or medication — we wish them the very best.” In order to rejoin the cruise and be reunited with their valuables, the group is now trekking to a port in Senegal, where the cruise is set to dock on Tuesday. In a statement, Norwegian Cruise Lines said it was “in communication with the guests,” and was providing them with “additional information” to rejoin the cruise. “While this is a very unfortunate situation, guests are responsible for ensuring they return to the ship at the published time, which is communicated broadly over the ship’s intercom, in the daily communication and posted just before exiting the vessel,” NCL said in a statement. The company said it was “working closely with the local authorities” on how the guests might re-join the ship. Image credits: Getty Images / WRAL North Carolina

Travel Trouble

Why do airlines charge so much for checked bags? This obscure rule helps explain why

<a href="https://theconversation.com/profiles/jay-l-zagorsky-152952">Jay L. Zagorsky</a>, <a href="https://theconversation.com/institutions/boston-university-898">Boston University</a> Five out of the six <a href="https://www.oag.com/blog/biggest-airlines-in-the-us">biggest U.S. airlines</a> have <a href="https://www.cnbc.com/2024/03/05/delta-is-the-latest-airline-to-raise-its-checked-bag-fee.html">raised their checked bag fees</a> since January 2024. Take American Airlines. In 2023, it cost US$30 to check a standard bag in with the airline; <a href="https://www.usatoday.com/story/travel/airline-news/2024/02/20/american-airlines-bag-fees-mileage-earning/72669245007/">today, as of March 2024, it costs $40</a> at a U.S. airport – a whopping 33% increase. As a <a href="https://www.bu.edu/questrom/">business school</a> <a href="https://www.bu.edu/questrom/profile/jay-zagorsky/">professor who studies travel</a>, I’m often asked why airlines alienate their customers with baggage fees instead of bundling all charges together. <a href="https://www.vox.com/2015/4/16/8431465/airlines-carry-on-bags">There are</a> <a href="https://www.usatoday.com/story/travel/columnist/2023/06/21/bag-fees-will-stay-a-while-cruising-altitude/70338849007/">many reasons</a>, but an important, often overlooked cause is buried in the U.S. tax code. <h2>A tax-law loophole</h2> Airlines pay the federal government <a href="https://www.ecfr.gov/current/title-26/chapter-I/subchapter-D/part-49/subpart-D">7.5% of the ticket price</a> when <a href="https://www.pwc.com/us/en/services/tax/library/aircraft-club-nov-2023-air-transport-excise-tax-rates-for-2024.html">flying people domestically, alongside other fees</a>. The airlines dislike these charges, with their <a href="https://www.airlines.org/dataset/government-imposed-taxes-on-air-transportation/">trade association arguing</a> that they boost the cost to the consumer of a typical air ticket by around one-fifth. However, the U.S. Code of Federal Regulations <a href="https://www.ecfr.gov/current/title-26/chapter-I/subchapter-D/part-49/subpart-D/section-49.4261-8">specifically excludes baggage</a> from the 7.5% transportation tax as long as “the charge is separable from the payment for the transportation of a person and is shown in the exact amount.” This means if an airline charges a combined $300 to fly you and a bag round-trip within the U.S., it owes $22.50 in tax. If the airline charges $220 to fly you plus separately charges $40 each way for the bag, then your total cost is the same — but the airline only owes the government $16.50 in taxes. Splitting out baggage charges saves the airline $6. Now $6 might not seem like much, but it can add up. Last year, passengers took <a href="https://www.transtats.bts.gov/Data_Elements.aspx?Data=1">more than 800 million trips on major airlines</a>. Even if only a fraction of them check their bags, that means large savings for the industry. How large? The government has <a href="https://www.bts.dot.gov/topics/airlines-and-airports/baggage-fees-airline-2023">tracked revenue from bag fees</a> for decades. In 2002, airlines charged passengers a total of $180 million to check bags, which worked out to around 33 cents per passenger. Today, as any flyer can attest, bag fees are a lot higher. Airlines collected over 40 times more money in bag fees last year than they did in 2002. When the full data is in for 2023, <a href="https://www.bts.dot.gov/baggage-fees">total bag fees</a> will likely top $7 billion, which is about $9 for the average domestic passenger. <a href="https://viewfromthewing.com/the-real-reason-airlines-charge-checked-bag-fees-and-its-not-what-you-think">By splitting out the cost of bags</a>, airlines avoided paying about half a billion dollars in taxes just last year. In the two decades since 2002, flyers paid a total of about $70 billion in bag fees. This means separately charging for bags saved airlines about $5 billion in taxes. <iframe id="88MYD" class="tc-infographic-datawrapper" style="border: none;" src="https://datawrapper.dwcdn.net/88MYD/2/" width="100%" height="400px" frameborder="0"></iframe> It seems clear to me that tax savings are one driver of the unbundling of baggage fees because of a quirk in the law. The U.S. government doesn’t apply the 7.5% tax to <a href="https://www.ecfr.gov/current/title-26/chapter-I/subchapter-D/part-49/subpart-D/section-49.4261-3">international flights that go more than 225 miles</a> beyond the nation’s borders. Instead, there are fixed <a href="https://www.airlines.org/dataset/government-imposed-taxes-on-air-transportation">international departure and arrival taxes</a>. This is why major airlines charge $35 to $40 <a href="https://www.aa.com/i18n/travel-info/baggage/checked-baggage-policy.jsp">for bags if you’re flying domestically</a>, but don’t charge a bag fee when you’re flying to Europe or Asia. <h2>Do travelers get anything for that money?</h2> This system raises an interesting question: Do baggage fees force airlines to be more careful with bags, since customers who pay more expect better service? To find out, I checked with the Bureau of Transportation Statistics, which has been <a href="https://www.bts.gov/content/mishandled-baggage-reports-filed-passengers-largest-us-air-carriersa">tracking lost luggage for decades</a>. For many years, it calculated the number of mishandled-baggage reports per thousand airline passengers. The government’s data showed mishandled bags peaked in 2007 with about seven reports of lost or damaged luggage for every thousand passengers. That means you could expect your luggage to go on a different trip than the one you are taking about once every 140 or so flights. By 2018, that estimate had fallen to once every 350 flights. In 2019, the government <a href="https://www.bts.gov/topics/airlines-and-airports/number-30a-technical-directive-mishandled-baggage-amended-effective-jan">changed how it tracks</a> mishandled bags, calculating figures based on the total number of bags checked, rather than the total number of passengers. The new data show about six bags per thousand checked get lost or damaged, which is less than 1% of checked bags. Unfortunately, the data doesn’t show improvement since 2019. Is there anything that you can do about higher bag fees? Complaining to politicians probably won’t help. In 2010, two senators <a href="https://www.nj.com/business/2010/04/us_senators_present_bill_to_ba.html">tried to ban bag fees</a>, and their bill went nowhere. Given that congressional action failed, there’s a simple way to avoid higher bag fees: <a href="https://www.cnn.com/travel/article/packing-expert-travel-world-handbag/index.html">travel light</a> and <a href="https://www.nytimes.com/2023/07/08/opinion/carry-on-packing-airlines-lost-luggage.html">don’t check any luggage</a>. It may sound tough not to have all your belongings when traveling, but it might be the best option as bag fees take off.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/225857/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/jay-l-zagorsky-152952">Jay L. Zagorsky</a>, Associate Professor of Markets, Public Policy and Law, <a href="https://theconversation.com/institutions/boston-university-898">Boston University</a> This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-do-airlines-charge-so-much-for-checked-bags-this-obscure-rule-helps-explain-why-225857">original article</a>.

Travel Trouble

Pilot pitches in to free passenger stuck in plane bathroom

A pilot has been forced to abandon his post at the cockpit to rescue a passenger trapped in the bathroom of a plane. While onboard a Delta Airlines flight from Salt Lake City to New Orleans, a father of two named Brent became stuck in the bathroom for 35 minutes during the short domestic flight. When it was discovered that Brent was not breaking out of the bathroom by himself, the cabin crew, including the pilot, stepped in to free the 34-year-old dad. After being refused a refund by the airline's customer service, Brent's dissatisfied partner shared a video of the moment the staff all rallied to heave the door open. Recounting the tale on Reddit, the woman suggested that her husband had fled to the bathroom to have a break from his two young kids. She wrote, "After 5 minutes, I wondered what was going on. Was he using this time as a much-needed break from my children’s whiney demands and frequent tantrums? I didn’t blame him." Brent's partner went on to explain that it wasn't until she heard another passenger say the word "stuck" did she realise her husband's predicament. She turned around to see two members of the crew yanking at the door to the rear cubicle as she watched on while she kept one eye on her young kids. The flight attendants enlisted the help of a male passenger who also failed to provide the magic touch, before the pilot emerged, 20 minutes into the ordeal, to have a go. <iframe title="YouTube video player" src="https://www.youtube.com/embed/ZWOyr4J2OBo?si=FSdSkXFv4WlClKXB" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe> <aside> "It wasn't until Brent kicked the hell out of the door while the pilot was pulling as hard as possible that Brent finally made his escape," she wrote. Finishing off the post, the woman concluded that Delta asked her not to share the footage, filmed by another passenger who was closer to the end of the plane, but after not receiving a refund for their "terrible" journey, the mother decided to post them online. The post racked up hundreds of comments, with many people actually siding with the airline for not issuing a refund, suggesting that the author's response was not proportionate to what actually happened. Image credits: Reddit </aside>

Travel Trouble

"We want answers": Furious cruise passengers stage protest after itinerary change

Passengers onboard a Norwegian Cruise Line voyage has expressed their outrage after their once in a lifetime trip to Antarctica changed course after the journey had already begun. Melbourne woman Helen Midler was one of hundreds of people onboard the cruise from Buenos Aires to mainland Antarctica, when staff informed all travellers that their itinerary had changed. Days into their journey, those onboard were told they would not be visiting Antarctica at all, but would be doing a "South America round trip" instead. Midler took to social media to share her frustrations, saying the communication between the cruise line and the passengers was very poor. She explained that she only found out about the change after checking the app a few days into the journey and noticed the name of the cruise had been changed. Passengers were later told the change of destination was for "operational reasons" after raising their concerns, however no further explanation was given. Those onboard were allegedly told the decision was made by the head office in the US to not visit Paradise Bay, on mainland Antarctica, before departure on January 31, and that all passengers were notified by email, and again at check-in. However, Midler claims this was not the case. "I can assure you that we never got any email and many of our friends here on board, and I'm talking hundreds of people we know, did not receive any email either," she said in a video posted online. "Until the cruise had commenced, most people on this ship were not aware of the change in the itinerary." Midler said "everyone was angry", with hundreds of passengers meeting at in the ship's foyer one morning in protest to demand further answers from the crew. "Customer service are refusing to acknowledge us, they sent a security officer out to calm us down," she said while standing in the noisy crowd. "We feel we're being cheated, being scammed". Midler said frustrated travellers, some of whom "spent their live savings" on the cruise that costs upwards of $4,000 per person, just "want answers, transparency and clarity" but claims they're being treated with "absolute disdain and disrespect" with little explanation given. "Everyone on this ship has paid a lot of money to cruise to Antarctica, not to do a round trip of South America at sea," she fumed. "We are being dismissed, ignored, refused answers. They're telling us we just have to accept it. "They think we're idiots. We're not idiots and we're not prepared to just accept this sitting down," she continued. "We may not get to Antarctica. The chances of this cruise now going to Antarctica are minimal. But we want answers." In the days after her initial post, Midler updated her online followers and said those onboard were trying to make the best of a bad situation, despite still not hearing any clear answers about the change of itinerary. "We saved and we booked this two years ago for the trip of a lifetime," she said. "We're feeling very disappointed and dejected about the outcomes here." "We'll never be able to afford to do this again. And we've lost that trip to the Antarctica mainland that we had all been hoping and waiting for, and that we'd paid for. But we're going to try and do our best to enjoy it." Image credits: TikTok

Legal

Backlash after airline starts weighing passengers

Finnair has announced that they will start weighing passengers and their luggage, as part of their latest data collection. The flagship airline for Finland has copped some backlash following this move, which they claim is designed to improve balance calculations which will enhance flight safety, according to the NY Post. “Finnair will collect data by weighing volunteering customers and their carry-on baggage at the departure gate,” according to a statement from the company. “The weighing is voluntary and anonymous, and the data will only be used to optimise Finnair’s current aircraft balance calculations.” The airline said that weighing passengers would help ensure that they wouldn't exceed the set maximum weight that a plane can bear before take off. “We use the weighing data for the average calculations required for the safe operation of flights, and the collected data is not linked in any way to the customer’s personal data,” head of Finnair’s ground processes, Satu Munnukka said. Munnukka also said that the airline won't ask for the passengers name or booking number. Many were left shocked by the move taking to X, formerly known as Twitter, to voice their fury. “#Finair are to start weighing their passengers? Have I read that correctly? I am utterly shocked! And disgusted,” wrote one person. “I will not be travelling via @Finair as I won’t be #fatshamed by a bloody airline. Am I alone? (ie I never weight myself: my choice)" another person tweeted. <blockquote class="twitter-tweet"> What do you make of this one then? An airline has announced it will begin weighing passengers with their carry-on luggage in order to better estimate the plane's weight before take-off. The controversial move comes from Finnish carrier Finnair, who told media they began… <a href="https://t.co/EqEyTQXROG">pic.twitter.com/EqEyTQXROG</a> — Darren Grimes (@darrengrimes_) <a href="https://twitter.com/darrengrimes_/status/1755276929853231333?ref_src=twsrc%5Etfw">February 7, 2024</a></blockquote> This comes after Air New Zealand announced that they too will weigh passengers travelling internationally in May last year. “We weigh everything that goes on the aircraft – from the cargo to the meals on-board, to the luggage in the hold,” Alastair James, Air New Zealand load control improvement specialist, said at the time. “For customers, crew and cabin bags, we use average weights, which we get from doing this survey.” Finnair joins Korean Air, Hawaiian Air, Uzbekistan Airways and Air New Zealand in the group of airlines that are weighing their customers. Image: Getty/ X

Travel Trouble

“Do not panic”: Passenger trapped in plane bathroom for entire flight

A passenger has received the ultimate downgrade on a plane after becoming trapped in the bathroom for an entire flight. The unnamed flyer was travelling from Mumbai to Bengaluru in India on budget airline SpiceJet, when his one-hour-and-45-minute night flight turned into a nightmare. Shortly after takeoff, the man went to use the lavatory and discovered he had become stuck in the bathroom when he attempted to leave. The crew and other passengers desperately attempted to free the flyer from the unfortunate position, but to no avail. As a result, he was relegated to the toilet in the sky for nearly the entire flight. In an attempt to calm the passenger during his in-flight solitary confinement, crew members slid a note under the door to reassure the man. “Sir we tried our best to open the door, however, we could not,” the letter read. “Do not panic. We are landing in a few minutes, so please close the commode lid and sit on it and secure yourself. As soon as the main door is open, an engineer will come. Do not panic.” After landing, two engineers boarded the aircraft and broke open the door, rescuing the captive who later received “immediate medical support.” The airline has since issued the flyer a full reimbursement and shared an apology for the unique flying experience. “SpiceJet regrets and apologises for the inconvenience caused to the passenger,” they said. “The passenger is being provided a full refund.” Image credits: Getty Images / X (Twitter)

Travel Trouble

Passenger slammed as he takes "manspreading to ANOTHER LEVEL"

A frequent flyer has sparked outrage online after posting a video of one man's poor plane etiquette. Claire Zhu, 27, who has gained a following while documenting her travels with boyfriend Peter Ovendorf, 29, after quitting their nine-to-five in what they call their "corporate gap year", shared the video on TikTok. "Goodbye," she captioned the clip, with a text overlay that read: "The way this man took manspreading to ANOTHER LEVEL on my flight." At the start of the clip, Claire showed herself covering her mouth in shock, before panning over to the man sitting across from her, with his legs spread so wide that it crossed the aisle and reached her seat. His other foot was sitting so close to the passenger next to him, that even they could barely move. <div class="embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 16px; vertical-align: baseline; color: #323338; font-family: Figtree, Roboto, 'Noto Sans Hebrew', 'Noto Kufi Arabic', 'Noto Sans JP', sans-serif; background-color: #ffffff; outline: none !important;"><iframe class="embedly-embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border-width: 0px; border-style: initial; vertical-align: baseline; width: 580px; max-width: 100%; outline: none !important;" title="tiktok embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.tiktok.com%2Fembed%2Fv2%2F7307690077772172587&display_name=tiktok&url=https%3A%2F%2Fwww.tiktok.com%2F%40claireandpeter%2Fvideo%2F7307690077772172587&image=https%3A%2F%2Fp19-sign.tiktokcdn-us.com%2Fobj%2Ftos-useast5-p-0068-tx%2FoovOIIFx0GSNezDUDCDAQEa7R5lgQBDEliE7fV%3Fx-expires%3D1701982800%26x-signature%3DNXp8xnv9BnN83wAEogQY%252BWxMv3Q%253D&key=59e3ae3acaa649a5a98672932445e203&type=text%2Fhtml&schema=tiktok" width="340" height="700" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"></iframe></div> People flooded to the comments to express their anger. "I would lose my mind," wrote one person. "That isn't man spreading, that's literally splitting," another quipped. "Absolutely not," added another. "Bestie you got to step on his foot. This is the final straw," commented a fourth. A few others were concerned that his actions might be hazardous. "He will trip someone!" one wrote. "Not only across the aisle but made it into your floor space..." another added. One commenter even shared their own horrific experience with another passenger taking over their space. "A lady did this to me on a long haul flight except I felt something on my thigh AND IT WAS HER FOOT," they said. Images: TikTok

Travel Trouble

Passengers stranded after three-year cruise abruptly cancelled

When Life At Sea <a href="https://oversixty.com.au/travel/cruising/world-first-three-year-cruise-revealed" target="_blank" rel="noopener">announced</a> their world-first three-year voyage in early 2023, many were quick to jump at the opportunity to spend the next years of their life onboard. People from around the globe <a href="https://oversixty.com.au/travel/cruising/meet-the-woman-preparing-to-spend-three-years-at-sea#xd_co_f=YTM5MzVmOGQtNTY4My00NWE1LThjNDctMTUxMjJlNjVhMWNj~" target="_blank" rel="noopener">sold their homes</a> and belongings to fork out the hefty $180,000 price tag to spend 36 months travelling the world, with their once-in-a-lifetime voyage set to kick off in November. But now, as their departure date loomed, Life At Sea have left passengers stranded after abruptly cancelling the trip in its entirety. Life at Sea Cruises was scheduled to depart from Istanbul, Turkey on November 1st but departure was relocated and delayed twice to November 30th, before passengers were informed on November 17th the cruise was off, according to CNN. The news outlet reported that the ship that was destined to be the vessel of the three-year journey was bought by another company just one day before the voyage was cancelled. The owner of Life at Sea Cruises’ parent company Miray Cruises, then confirmed they couldn’t afford the ship because investors had pulled out “due to unrest in the Middle East” – but suggested they were working on getting another ship and a new departure date. The idea that the vessel would be replaced filled some travellers with hope they would still be embarking on their three-year adventure, before CEO of Miray Cruises was forced to clarify: “In case we weren’t clear, the Life at Sea cruise trip is cancelled.” Passengers were devastated by the news, with those who thought they had locked in the next three years of their lives telling CNN they felt “incredibly sad”, “angry” and “betrayed”. “I had the next three years of my life planned to live an extraordinary life, and now [I have] nothing,” said one cruiser. “I don’t think they will ever understand how much damage they’ve caused us,” said another. The more than $180,000 three-year trip had been celebrated by big cruising fans and called a “nightmare” and “claustrophobic” by critics across social media. The company’s website is still advertising the cruise as normal, with a countdown stating on Monday it was three hours “until we go for an adventure of a lifetime”. Image credits: Life At Sea

Travel Trouble

"32 years of safe landings": Pilot's surprise speech reduces passengers to tears

A pilot has brought his passengers to tears with an emotional speech on his final flight after 32 years in the skies. Jeff Fell, an American Airlines pilot, took off from Chicago on his retirement flight as he stood in front of his passengers and delivered a heartfelt message. At first, his message seemed routine, informing travellers of the weather and and flight time, before acknowledging it was strange for him to deliver the address from outside the cockpit. “I normally don’t stand up in front of everybody like this, I usually just stay in the cockpit and talk on the PA. If I get a little emotional please forgive me for that,” he said in the speech, which was captured on video by a passenger. With passengers still unaware of what was to come, he pointed out a group of “very important people” to him sitting at the back of the plane. “They’re the majority of my family who have come along with me on my retirement flight,” Mr Fell said. The plane was filled with applause as the pilot's voice wavered with emotion. “They’re on-board with me on my retirement flight after 32 years with American,” he said. He continued, fighting back tears, “Thank you all for coming along with me tonight and celebrating this very memorable time in my life. I love all of you." With another round of applause from his passengers, Mr Fell added:, “I didn’t want to get emotional but goodness gracious.” “Finally, for my wonderful wife Julie who has been at my side for the majority of my 32 years at American. She has been the rock, the solid rock in the foundation in our lives and our marriage. Her faith in the Lord, wisdom, strength and love has guided our marriage and family throughout these years. I love you and look forward to the next chapter in our lives. And welcome aboard everybody.” The video was uploaded to TikTok and has since gone viral, raking up millions of views, and you can watch the full video <a href="https://www.tiktok.com/@realjharrison/video/7299484162648509738" target="_blank" rel="noopener">here</a>. Thousands of social media users left comments of support, with many confessing the clip had brought them to tears. “As soon as he said retirement flight my tears came,” one person wrote, while another added, "32 years of safe landings also. God bless him and all pilots.” “To think of the amount of families, people, and cultures he has single-handedly connected throughout the world. Thank you!” penned a third person. “32 years of bringing people closer together. I’m crying!” agreed another. Image credits: TikTok

International Travel

Cruise ship forced to turn back after 100 passengers injured in storm

The Spirit of Discovery cruise ship was forced to turn back after around 100 passengers were injured during a massive storm. Cruise company Saga have said that most of the injuries were minor, but five people had to be taken to hospital when the ship returned to England on Tuesday local time. One passenger told BBC News that a few passengers "feared for their lives", when the storm hit the ship in the Bay of Biscay, off the French coast. "People were writing texts to their loved ones in case we capsized," they added. "The tone of voice in our captain... he was physically scared. We had crew crying. We had many passengers in awful states of fear." The passenger also claimed that that injuries included broken bones and cuts, with reports of furniture flying around and people being knocked off their feet, as the ship stopped moving and veered dramatically to one side as part of its safety manoeuvre. Another passenger, 75-year-old Jan Bendall, told the BBC that she and her husband were "holding on for dear life", and that it was overall a frightening experience. "It was quite frightening, I'm not somebody who frightens easily," Bendall said. "We were lucky - we're quite able-bodied, but I think some of the older people and people in their own cabins were quite worried," she added. The ship itself holds almost 1000 passengers and holds cruises for people over 50. Saga told the BBC that there had been "very limited" damage and the ship had "remained safe at all times." "While the weather is clearly beyond our control, we want to offer our sincere apologies to all those affected who are now safely on their way home in calmer seas," the spokesperson said. Images: Nine News/ Facebook

Travel Trouble

Heated argument between economy passengers reignites plane etiquette debate

A 12-second clip of two passengers arguing on a plane has reignited the age-old debate of whether it is acceptable to recline your seat on a plane. The viral video which was originally posted on TikTok and then re-shared on X, has racked up over 8 million views since Thursday. In the video, a frustrated woman was calling out another female passenger for pushing her seat the entire flight, right after they landed. “The whole trip she pushed my seat,” the woman said to a male passenger seated next to the female passenger accused of kicking her seat. “You seen it. You know she did.” “I’m allowed to put my seat back," she yelled repeatedly. Ian Miles Cheong, the user who posted the video on X, defended the woman saying: “She’s allowed to put her seat back. You don’t get to kick it repeatedly just because you want more space.” A few were on the woman's side and praised her for standing up for herself. “You are allowed! Period! You want space in front of you instead of pushing the seat, buy a seat with extra space or get your a** to business class. Reclining was put there for a reason,” one person wrote. “She was patient enough to wait till flight landed," they added. “If the seat is reclinable, recline it,” another commented. "What she’s saying is right. The woman has a right to put her seat back without someone kicking it," a third agreed. <blockquote class="twitter-tweet"> She’s allowed to put her seat back. You don’t get to kick it repeatedly just because you want more space. <a href="https://t.co/WELD7Qh4Re">pic.twitter.com/WELD7Qh4Re</a> — Ian Miles Cheong (@stillgray) <a href="https://twitter.com/stillgray/status/1719881310351863952?ref_src=twsrc%5Etfw">November 2, 2023</a></blockquote> However, others claimed that there was an unwritten rule that you shouldn't recline your seat, especially on a short-haul flight, adding that the recline feature should be scrapped from airplanes. “Putting your seat back in coach is an unspoken thing most people don’t do. It’s really the airline’s fault because they’ve made coach so cramped and tight that putting the seat back shouldn’t even be an option,” one commented. “Airline seats simply shouldn’t be able to recline. It intrudes on the already very little space a person has on the plane for the person behind them,” another added. “Really it’s the airline’s fault for cramming so many people in such a small space. They don’t call it cattle class for nothing,” a third wrote. One user understood both sides of the argument, and blamed the airlines for making the seats so cramped. "It can be annoying sometimes to be behind someone with their seat all the way, but if the airlines didn't want to allow that, it wouldn't happen," they wrote. "You don't kick the seat like a baby. Blame the airline, not the person doing what the airline says is fine." Images: Twitter

Travel Trouble

Flight cancelled after passenger's sickening act

A flight has been cancelled at the last minute after a passenger allegedly defecated on the floor of the airplane bathroom. The EasyJet flight was due to depart from the Spanish island of Tenerife to London’s Gatwick airport, which had already been delayed by several hours when the incident took place. A passenger on board by the name of Aaran Gedhu told <a href="https://edition.cnn.com/travel/article/easyjet-flight-canceled-defecation-incident/index.html" target="_blank" rel="noopener">CNN</a> that the problems began when the scheduled plane was switched out for a smaller aircraft. Passengers were turned away from boarding the plane while the switch took place, which stirred up a frustrated atmosphere amongst passengers. After travellers eventually made it onto the plane two hours after their scheduled departure, they had to wait for their luggage to be transferred to the new plane, which again took several hours. As the delay extended, the atmosphere on the packed flight was characterised by "suspense and anger," Gedhu said. "EasyJet planes, as they are, just aren't very comfortable – it's just a basic seat with okayish legroom room. So everyone was just a bit tense," he said. "Then, the pilot finally gave the all clear, and then he said that it will be about 20 minutes until departure," recalled Gedhu. "And that's when the incident happened with the defecation." Gedhu, who was seated in the middle of the aircraft, saw "two passengers" visit the front airplane bathroom with word quickly spreading that someone had defecated on the bathroom floor. As an unpleasant smell followed, passengers grew more irritated, but Gedhu says most people onboard believed the incident was an "accident". "Everyone was being polite to each other. There was no fighting amongst the passengers," he said. "It was just a very uncomfortable experience. Obviously, the plane was in an unsanitary state. So they had to get external cleaners out from the airport to clean it. So that's when the stairs reconnected, and the cleaners came on to deep clean the flooring." According to Gedhu, passengers remained in their seats during the cleaning process, and after the situation had been resolved, the captain of the aircraft told the plane's occupants they would have to disembark. "It was very frustrating," another passenger, Kitty Streek, told CNN Travel. "We obviously can't prove whether the person simply had an accident or if they had done this out of anger for the delayed flight but it was hard not to be angry either way as nobody wants to be stranded in another country." Image credits: Getty Images

Travel Trouble

Uber driver shares touching moment with grieving passenger

A young Uber driver has shared the emotional interaction he had with a grieving mother. James Bade, a 23-year-old from Sydney, shares clips from his best Uber driving moments on his TikTok, capturing honest moments with his passengers. Bade's latest video has moved his followers to tears, as he drove around an older couple who broke down in tears at the end of their journey. James captioned his video, "This job makes me cry sometimes,” as the video shows the elderly woman telling James, “You know what? Look after yourself.” Her voice broke as she said, "You're a champion." The couple then left the car, before the woman began tapping frantically on James' window as he winds it down. <div class="embed" style="font-size: 16px; box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; outline: none !important;"><iframe class="embedly-embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border-width: 0px; vertical-align: baseline; width: 600px; max-width: 100%; outline: none !important;" title="tiktok embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.tiktok.com%2Fembed%2Fv2%2F7279295029410057480&display_name=tiktok&url=https%3A%2F%2Fwww.tiktok.com%2F%40jamesbadeofficial%2Fvideo%2F7279295029410057480&image=https%3A%2F%2Fp16-sign-sg.tiktokcdn.com%2Fobj%2Ftos-alisg-p-0037%2F7648b1db68b747d38845e102a8a6ef9e_1694842956%3Fx-expires%3D1695945600%26x-signature%3DCvk%252FeflE7E2aY%252Fv15VOGr7IwGr4%253D&key=59e3ae3acaa649a5a98672932445e203&type=text%2Fhtml&schema=tiktok" width="340" height="700" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"></iframe></div> “I lost my son last year,” she tells him through tears. “And you remind me so much of my son.” Bade unbuckles his seatbelt and hugs the woman through the window as she cries. The woman, still sobbing, holds Mr Bade for a moment, telling him to “take care”. “The world will take you wherever you want to go,” she tells him. The comments section was flooded with emotional messages, showing that the interaction obviously touched his followers. “You can tell she has so much love and nowhere for it to go,” one wrote. “Actually crying … how lovely,” said another. Another added, “This is just beautiful … you can just tell in her voice that she needed that so much.” Sadly, not every one of James' passengers are as lovely, as he recently made headlines after a rude passenger <a href="https://oversixty.com.au/travel/travel-trouble/uber-driver-shocked-by-elderly-passenger-s-intrusive-questions" target="_blank" rel="noopener">talked down to him</a> over his career choice and high school exam results. Image credits: TikTok

Caring

Richie and Gemma McCaw shame barefoot passenger on flight

All Blacks star Richie McCaw and his Olympian wife Gemma have shared their displeasure after an inconsiderate passenger invaded their personal space on a flight to the Rugby World Cup in France. The couple - who were seated in economy class - were travelling with their young daughters Charlotte, 4, Grace, 2, and five-month-old Ella, when Gemma shared the video on Instagram. "Lovely pedi colour but I think I'll have to put my foot down for this one," she captioned the Instagram story, as she panned to reveal the strangers barefoot on her daughter's armrest. From across the aisle, Richie can be seen shaking his head in disgust. In the next update, the Olympian showed her eldest daughter Charlotte writing a polite message for the stranger. "Please put your foot down," the four-year-old wrote. "I don't want to put my foot in it so Charlotte thought of trying this approach," Gemma captioned the story. A few hours later Gemma revealed that the issue had been solved after a flight attendant stepped in. "Update on the foot gate: hostess stepped in and asked her to kindly remove her foot from the seat. All is well." Fans were quick to back the star, in an earlier post of the McCaw family at the airport. "Please tell that guy resting his bare foot on the arm of your daughters seat to bugger off and to put on some socks and to remove his foot from that personal space," wrote one fan. "Give that disgusting foot a shove after your daughter has drawn all over it," another commented. "Off to watch some footie," quipped a third with a foot emoji. "I hope you said something to the foot person, that is disgusting!!!" wrote a fourth. Images: Instagram

Travel Trouble

Uber driver shocked by elderly passenger's intrusive questions

A young Aussie Uber driver has shared the moment he was grilled by an elderly female passenger with a line of very judgemental questions. James Bade, 23, regularly uploads dash-cam footage to social media from his Uber journeys with colourful characters. In a video he posted on Wednesday, Bade picks up an elderly female passenger, who quickly begins quizzing him about his schooling and career. The woman asks Bade what his Year 12 ATAR rank was, before judging his answer. "What was your score like at the end of the year?" the woman asked. "Uhh, not great," Bade awkwardly responded. The passenger then pressed further, asking if his mark was "70? 80?", with Bade stated he got "65". "You did s***", the woman bluntly said. "Yeah, but that's okay," Bade said, to which the passenger responded, "No, it's not okay. It's s***." Bade, who appeared momentarily stunned by the woman's brash assertions about his school results, told her that he gave his final tests "a good go", with the passenger saying, "You did not." <div class="embed" style="font-size: 16px; box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; outline: none !important;"><iframe class="embedly-embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border-width: 0px; vertical-align: baseline; width: 600px; max-width: 100%; outline: none !important;" title="tiktok embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.tiktok.com%2Fembed%2Fv2%2F7277944950711438599&display_name=tiktok&url=https%3A%2F%2Fwww.tiktok.com%2F%40jamesbadeofficial%2Fvideo%2F7277944950711438599&image=https%3A%2F%2Fp16-sign-sg.tiktokcdn.com%2Fobj%2Ftos-alisg-p-0037%2F65176828c7d846a09f542b7a8ccae59d_1694528612%3Fx-expires%3D1694826000%26x-signature%3DJ1LS93ofX1akA%252F3OHw4mxLNRhyI%253D&key=59e3ae3acaa649a5a98672932445e203&type=text%2Fhtml&schema=tiktok" width="340" height="700" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"></iframe></div> Later on in the drive, she began questioning the young man about his career aspirations. Bade mentioned that he was "doing real estate for a few years" that gave him "some opportunities" but that he was happy being an Uber driver in the meantime. "Oh, God. Well you've gotta sort of get it together," the elderly passenger said. "It is together!" the young driver hit back. "I'm always chatting to new people and they're giving me new ideas for different things." The woman responded, "No it's not, my idea is to get it together." Bade posted the interaction to his TikTok account, as the video has quickly accumulated hundreds of thousands of views. Viewers were quick to praise Bade's patience with the elderly passenger, while slamming the woman's judgement of Bade's personal life decisions and her condescending attitude. "Nothing like an elderly alcoholic telling another person to get it together," one person commented. Another wrote, "I'm so sorry you had to deal with that...she's using your services and simultaneously looking down on it. It's insane. A job is a job." "You're so patient and calm with her, I would have kicked her out. Who gives her the right to judge?" added another. Image credits: TikTok

Travel Trouble

Harrowing footage shows passengers clinging for life in falling cable car

Harrowing new footage has shown the moment 12 people were forced to hold on for dear life inside a falling cable car in Pakistan. The video footage, captured by a <a href="https://www.bbc.com/news/av/world-asia-66597447" target="_blank" rel="noopener">BBC News</a> drone, shows the terrified passengers - six children and six adults - clinging on to parts of the cable car as they dangled stranded for 12 hours. The group were travelling to a school in the cable car when a cable broke halfway through their journey high above the remote Allai valley in Pakistan’s Khyber Pakhtunkhwa province. They were more than 300 metres in the air when they became stranded. A daring rescue operation took more than 12 hours to complete, with the use of a military helicopter and several zip wire experts. <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/CwS_rAiMksY/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/CwS_rAiMksY/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by BBC News (@bbcnews)</a> </div> </blockquote> The children were rescued first, with the adults the last to be plucked free. Some of the passengers told AFP that several times they lost hope in ever being rescued, and had considered leaping from the chairlift. “Some of the children were so frustrated and were considering to jump down, but the elder passengers gave us confidence,” 15-year-old Rizwan Ullah told AFP. “When the cable car was twisting, we were terrified and we started reciting the Koran and gave confidence to each other not to jump down.” Gul Faraz, a 25-year-old shopkeeper who was in the cable car, said they had started to lose hope that they would be rescued. “During the whole process we thought we would die. There were some times when we thought we would not survive,” he said. On Twitter, now known as X, Caretaker Prime Minister Anwaar-ul-Haq Kak said he was “relieved” after the safe rescue. “Great team work by the military, rescue departments, district administration as well as the local people.” The owner of the cable car company in Khyber Pakhtunkhwa province was later arrested by police on multiple charges including negligence and endangering valuable lives. Image credits: BBC News

Travel Trouble

"I’m sorry, but no": Passenger on 12-hour flight stops woman from reclining

A passenger on a 12-hour flight from Paris to Los Angeles went to great lengths to stop the woman in front of her from reclining her seat. The footage captured on August 13 shows a woman in a black jumper stretching her arms out in attempt to prevent the passenger in front of her from reclining, reported The Sun. The chair jolts as the passenger in front kept trying to move back the seat, but the woman behind her was persistent, and used all of her strength to push the seat forward and keep it in an upright position. The traveller seemed to give up trying to recline her seat, but the woman behind her continued to place her hands on the seat. “I’m sorry, I’m sorry, but no,” she says as she continued her attempts. As tension rose between the two passengers, the woman in front gets fed up and asked if she could talk to someone, before confronting the traveller behind her. “Just let me know, what’s going on?,” she asked. “I said respectfully, can you please stop moving it back?" the woman behind her responded. “Respect the person behind you,” as the person in front explained that she is trying to recline her seat so she can sleep. The woman behind continued to tell her to “respect the person behind you” as she tried to watch a movie on her laptop. The confrontation seemed to work as the seat in front came to a standstill. Images: The Sun

Travel Trouble

"We strongly object": Cruise line passengers witness mass whale hunt

A cruise line has apologised to over 1,000 passengers who witnessed a gruesome whale killing while their ship was docking at a port. Ambassador Cruise Lines confirmed on Thursday that the arrival of their ship Ambition in Torshavn in the Faroe Islands - located between Scotland, Iceland and Norway in the North Atlantic - had coincided “with the culmination of a hunt of 40+ pilot whales in the port area.” “We were incredibly disappointed that this hunt occurred at the time that our ship was in port. We strongly object to this outdated practice, and have been working with our partner, ORCA, a charity dedicated to studying and protecting whales, dolphins and porpoises in UK and European waters, to encourage change since 2021,” Ambassador said following the arrival of their ship in the Torshavn port area on the southern part of the main island. Communities in the Faroe Islands have been hunting pilot whales in the area for centuries, as many partake in the cultural tradition, known as grindadráp, to harvest the whale's meat which is an integral part of the local diet. As such, the government of the Faroe Islands issued a statement in rebuttal, reiterating their clear stance on the historical practice of whale hunting. “As has been the case for centuries, whaling still occurs in the Faroe Islands today,” a statement from the government said, on behalf of the estimated 53,000 people on the island, explaining the values of the whaling hunt. “The Faroese have eaten pilot whale meat and blubber since they first settled the islands over a millenia ago. Today, as in times past, the whale drive is a community activity open to all, while also well organised on a community level and regulated by national laws.” The Faroe Island’s government said that the hunt is part of the island’s sustainability efforts and that “the meat and blubber from the hunt is distributed equally among those who have participated … Hunting and killing methods have been improved to ensure as little harm to the whales as possible. All hunters must now obtain a hunting license in order to kill a whale.” In their apology, Ambassador said that sustainability is one of the cruise line’s “core values”, and that the company fully appreciates that “witnessing this local event would have been distressing for the majority of guests onboard. Accordingly, we would like to sincerely apologise to them for any undue upset.” Image credits: Getty Images

Travel Trouble

Wacky pet laws that will make you laugh

There are laws to protect people from harm, animals from cruelty and to keep the animal-human relationship harmonious. But then there are those wacky laws that will make you scratch your head and wonder how they became laws in the first place. 1. In some areas of Oklahoma dogs must have a permit signed by the mayor in order to congregate in groups of three or more on private property. 2. In Chicago, you cannot bring your French poodle to the opera. 3. In Berea, Ohio, any pet that goes out after dark must wear a tail light. 4. In Creskill, New York, all outside cats must wear three bells to warn birds of their approach. 5. In Madison, Wisconsin dogs are forbidden from harassing squirrels in the public park next to the capital. 6. In Denver Colorado an animal control officer must notify dogs of any impending impounds three days before it’s due to happen. They do this by posting notices on trees in the public parks and along the road running next to the park. 7. In Memphis, Tennessee, if a frog's croaking keeps you awake at night, you can have that frog arrested. 8. In Turin, Italy owners can be fined up to $650 for not walking their dog at least three times a day. 9. In Reed City, Michigan, you cannot own a pet cat and bird simultaneously. 10. In French Lick Springs, Indiana, all black cats must wear bells on Friday the 13th. 11. In certain areas of Oklahoma it is against the law to make “ugly” or “mean” faces at a dog. 12. In Honolulu, Hawaii, it’s unlawful to annoy birds at any public park. Image credit: Shutterstock

Legal

6 surprising secrets from airport insiders

Sometimes the truth can be hard to hear! Writing on Reddit, an anonymous forum, airport and airline employees have shared a series of revealing secrets about airport life Here are six of the most shocking truths from these anonymous airline insiders. 1. Locks on zippered suitcases aren’t that effective According to a Reddit user going under the name of royalsiblings, ““You can pop a zipper with a pen and drag the locked zipper pulls around the bag to close them back up. I've done this many times to identify bags that are tagless and locked.” 2. It might be a good idea to bring your own headphones Reddit user ichigo29 said, “I used to work for warehouse that supplied a certain airline with items. The headsets that are given to you are not new, despite being wrapped up. They are taken off the flight, “cleaned”, and then packaged again.” 3. Make sure you remove old flight tags Reddit user aurelius said, “Not a secret, just common sense; the reason some bags miss their flight or get misrouted is because passengers don't remove old tags. It confuses handlers as well as the conveyor belt scanners. I see it happen all the time.” 4. It’s a good idea to be kind to employees Reddit user ihatcoe said, “The nicer you are to us, the more we can do for you… Your neighbour is noisy? Tell us nicely and we might be able to get you a better seat.” 5. Buy or fly on a Tuesday in the US Redditor Drama_Llama said, “I work Revenue Management for an airline. On average, the cheapest time to BUY a ticket is Tuesday afternoon. The cheapest time to FLY is Tuesday, Wednesday, or Saturday. This applies to US flights in my experience.” 6. If you’re travelling with a pet, put its name on the carrier Redditor RabbitMix said, ““If you checked your dog there's about a 30 percent chance it's terrified before it even gets on the plane, who knows how scared it gets during the actual flight. Bag room agents will usually try to comfort a scared animal, but all we can really do is talk to it, so if you write your pet's name on their carrier it usually helps a lot.” Images: Getty

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The key decision that led to cruise passengers being abandoned by ship

Why do airlines charge so much for checked bags? This obscure rule helps explain why

Pilot pitches in to free passenger stuck in plane bathroom

"We want answers": Furious cruise passengers stage protest after itinerary change

Backlash after airline starts weighing passengers

“Do not panic”: Passenger trapped in plane bathroom for entire flight

Passenger slammed as he takes "manspreading to ANOTHER LEVEL"

Passengers stranded after three-year cruise abruptly cancelled

"32 years of safe landings": Pilot's surprise speech reduces passengers to tears

Cruise ship forced to turn back after 100 passengers injured in storm

Heated argument between economy passengers reignites plane etiquette debate

Flight cancelled after passenger's sickening act

Uber driver shares touching moment with grieving passenger

Richie and Gemma McCaw shame barefoot passenger on flight

Uber driver shocked by elderly passenger's intrusive questions

Harrowing footage shows passengers clinging for life in falling cable car

"I’m sorry, but no": Passenger on 12-hour flight stops woman from reclining

"We strongly object": Cruise line passengers witness mass whale hunt

Wacky pet laws that will make you laugh

6 surprising secrets from airport insiders

News

Shop

Catalogues

Travel

Health

Lifestyle

Finance

Entertainment

Property

Information

Keep up to date

Search

The key decision that led to cruise passengers being abandoned by ship

Why do airlines charge so much for checked bags? This obscure rule helps explain why

Pilot pitches in to free passenger stuck in plane bathroom

"We want answers": Furious cruise passengers stage protest after itinerary change

Backlash after airline starts weighing passengers

“Do not panic”: Passenger trapped in plane bathroom for entire flight

Passenger slammed as he takes "manspreading to ANOTHER LEVEL"

Passengers stranded after three-year cruise abruptly cancelled

"32 years of safe landings": Pilot's surprise speech reduces passengers to tears

Cruise ship forced to turn back after 100 passengers injured in storm

Heated argument between economy passengers reignites plane etiquette debate

Flight cancelled after passenger's sickening act

Uber driver shares touching moment with grieving passenger

Richie and Gemma McCaw shame barefoot passenger on flight

Uber driver shocked by elderly passenger's intrusive questions

Harrowing footage shows passengers clinging for life in falling cable car

"I’m sorry, but no": Passenger on 12-hour flight stops woman from reclining

"We strongly object": Cruise line passengers witness mass whale hunt

Wacky pet laws that will make you laugh

6 surprising secrets from airport insiders

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